Last updated: [September 22, 2024]

ZulByte.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use our website located at www.zulbyte.com (the “Website”) or interact with our services. By using our Website, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect and process different types of information, including personal and non-personal data, to provide and improve our services.

1.1. Personal Information You Provide

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Information: Payment details such as credit/debit card information or other payment methods.
  • Account Information: If you create an account, we collect your username, password, and order history.
  • User-Generated Content: Reviews, comments, or any other feedback you post on our Website.

1.2. Information We Collect Automatically

  • Device Information: IP address, browser type, operating system, and device details.
  • Usage Data: Information on how you interact with the Website, such as pages visited, links clicked, and time spent on the site.
  • Cookies and Similar Technologies: We use cookies to track your preferences, enhance your experience, and collect usage data. Please refer to our Cookie Policy for more details.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Fulfillment: To process your purchases, manage your orders, and provide customer support.
  • Communication: To send you notifications regarding your orders, promotions, updates, or service-related announcements.
  • Website Improvement: To analyze Website performance and improve user experience.
  • Legal Compliance: To comply with applicable laws and protect our legal rights, including fraud prevention.

3. Legal Basis for Processing Personal Data

Depending on your location, we will process your personal information under the following legal bases:

  • Consent: When you provide your explicit consent for data processing (e.g., accepting cookies or subscribing to newsletters).
  • Contractual Necessity: When data processing is essential to fulfill your orders or other contractual obligations.
  • Legitimate Interest: When processing is necessary for business operations, such as website analytics or fraud prevention.
  • Legal Obligation: When we are required to comply with legal or regulatory obligations.

4. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

4.1. Service Providers

We work with third-party service providers who assist us in running our Website and services, including:

  • Payment processors
  • Shipping carriers
  • Marketing and advertising agencies
  • IT and security service providers

4.2. Legal and Regulatory Authorities

We may disclose your information to governmental authorities or law enforcement if required by law or to protect our legal rights or those of others.

4.3. Business Transfers

In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity, subject to confidentiality obligations.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Request correction of any inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data when it is no longer necessary for the purposes it was collected, or when you withdraw consent.
  • Restriction: Request to restrict the processing of your personal data in certain situations.
  • Data Portability: Request that your personal data be provided in a structured, commonly used, and machine-readable format.
  • Objection: Object to processing based on legitimate interests or for direct marketing purposes.

To exercise your rights, please contact us at zulbyte01@gmail.com. We will respond within 30 days.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations. After this period, your data will be securely deleted or anonymized.

8. International Data Transfers

If you are located outside of India, your personal data may be transferred to and processed in India or other countries with different data protection laws. We will ensure that appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses, in compliance with applicable law.

9. Children’s Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal data from a child under the age of 13, please contact us, and we will promptly delete the information.

10. Cookies and Tracking Technologies {#cookie-policy}

We use cookies and similar tracking technologies to collect information about your interactions with our Website. You can manage your cookie preferences by adjusting your browser settings or by reviewing our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. If the changes are significant, we will notify you by email or through a notice on our Website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

ZulByte.com
Jawaipura, Rampur, Roorkee – 247667
Uttarakhand, India
Email: zulbyte01@gmail.com
Phone/Whatsapp: +918445323452

13. Additional Information

  • Account Creation: When you create an account on our Website, you can manage your personal information and view your order history.
  • Feedback and Reviews: You may leave reviews or comments on our Website, which will be publicly visible and associated with your name.
  • Return and Refund Policies: For details on our return and refund policies, please see our Return and Refund Policy.
  • Shipping Policy: For details on shipping costs, delivery times, and methods, see our Shipping Policy.